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How 50 startups got their first users

We read 50 founders' own accounts of how they got their first users, customers or sales: blog posts, interviews, podcasts and forum threads. Each story below says what they did, the numbers they reported, a short quote and where to read the whole thing. The numbers are the founders' own; we haven't checked them.

Where the first users came from

32 of the 50 credit more than one channel. The most common were communities, social media, and word of mouth. Counting every channel each story credits:

Channel Stories
Communities 16 (32%)
Social media 13 (26%)
Word of mouth 13 (26%)
Launch platforms 12 (24%)
Cold outreach 10 (20%)
A waitlist 8 (16%)
Content marketing 6 (12%)
Partnerships 6 (12%)
Paid ads 5 (10%)
Press 5 (10%)
Something else 5 (10%)
App Store search 3 (6%)
SEO 1 (2%)

12 stories credit a launch platform, most often Hacker News (7) and Product Hunt (4). The results range widely, from thousands of users to a lot of visits and no customers. Their numbers are in the stories below.

We also collected 53 founders' reports of what a single launch brought them: visits, signups, customers and what they paid. They're on each platform's page: BetaList (20), Product Hunt (19), Hacker News (10), Peerlist (3), Fazier (2), There's An AI For That (2), Uneed (2), Dev Hunt (1), PeerPush (1), Launching Next (1), AlternativeTo (1).

None of the 50 credits a directory for its first users. Directories are better for links than for first users: how to raise your DR without wasting links.

6 stories that credit content marketing

Plausible Analytics

SaaS · first paying customers

The founders built in public with updates on Indie Hackers, their blog and Twitter, which brought all early users and 60 active beta users by the paid launch. Blog posts reaching the Hacker News front page then drove the traffic spikes.

Reported: 60 active beta users and $64 MRR in the first paid month; 2,500 visitors in a day from a blog post on Hacker News; later 25,000+ in a day

“We had 60 active beta users at this point, and some decided to stick around and pay for our service too.”

Communities, Content marketing, Social media plausible.io, Marko Saric, June 2022

Test-Driven APIs with Laravel and Pest

Info product · first $2,000 in sales

He wrote technical threads and gave away a sample chapter to collect emails before launching a book to a small Twitter audience. The launch sold 231 copies for $2,373.

Reported: About 1,900 Twitter followers and 83 email subscribers; 231 sales; $2,373; 16% email conversion

“My launch e-mails had a 16% conversion rate.”

Social media, Content marketing martinjoo.dev, Martin Joo, March 2022

Bank Statement Converter

SaaS · first $1,000 MRR

Paid ads brought the first paying users but cost far more than they returned, so he turned them off. Blog posts and organic traffic then took the product past $1,000 MRR.

Reported: $858 on ads returned $248 from 10 users; $3,050 on ads returned $740; ads stopped, then blog posts led to $1,106 MRR

“Spending $858 to bring in $248 is a losing strategy, but it’s the only way I can think of to bring users to the website.”

Paid ads, Content marketing bankstatementconverter.com, Angus Cheng, February 2022

Superhuman

SaaS · first 5,000 signups

Vohra wrote an article on surviving an acquisition, timed to the Mailbox shutdown, and got it syndicated to Quartz. Four days of work on that one piece brought more than 5,000 signups.

Reported: About 3 days writing and 1 day pitching one article; 5,000+ signups

“But those four days bought north of 5,000 signups.”

Press, Content marketing, A waitlist lennysnewsletter.com, Rahul Vohra, May 2020

The App Design Handbook

Info product · first $1,000 in sales

He built a 795-person email list from blog posts and Twitter during the three months he spent writing the book. Emailing that list on launch day brought in $1,000 in ten minutes.

Reported: 795-person prelaunch list; $1,000 in 10 minutes; $6,469.90 on launch day; about 600 visits from Hacker News

“I’ve been working on it for 3 months and had built up a pre-launch list of 795 people.”

A waitlist, Content marketing, Social media, Launch platforms Hacker News nathanbarry.com, Nathan Barry, September 2012

Programmatic SEO course

Info product · first $1,000 in sales

He presold an online course to his newsletter and Twitter audience before building it, and a Webflow feature helped spread it. Pre-orders passed $1,000 within six hours.

Reported: 53 pre-orders and $1,073 in 6 hours; $6,622 in 5 days

“53 pre-orders, $1073 sales in 6 hours”

Content marketing, Partnerships, Social media preetamnath.com, Preetam Nath

Quotes are short excerpts; each story links to the founder's original write-up.