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Directory index · Guide · 50 stories

How 50 startups got their first users

We read 50 founders' own accounts of how they got their first users, customers or sales: blog posts, interviews, podcasts and forum threads. Each story below says what they did, the numbers they reported, a short quote and where to read the whole thing. The numbers are the founders' own; we haven't checked them.

Where the first users came from

32 of the 50 credit more than one channel. The most common were communities, social media, and word of mouth. Counting every channel each story credits:

Channel Stories
Communities 16 (32%)
Social media 13 (26%)
Word of mouth 13 (26%)
Launch platforms 12 (24%)
Cold outreach 10 (20%)
A waitlist 8 (16%)
Content marketing 6 (12%)
Partnerships 6 (12%)
Paid ads 5 (10%)
Press 5 (10%)
Something else 5 (10%)
App Store search 3 (6%)
SEO 1 (2%)

12 stories credit a launch platform, most often Hacker News (7) and Product Hunt (4). The results range widely, from thousands of users to a lot of visits and no customers. Their numbers are in the stories below.

We also collected 53 founders' reports of what a single launch brought them: visits, signups, customers and what they paid. They're on each platform's page: BetaList (20), Product Hunt (19), Hacker News (10), Peerlist (3), Fazier (2), There's An AI For That (2), Uneed (2), Dev Hunt (1), PeerPush (1), Launching Next (1), AlternativeTo (1).

None of the 50 credits a directory for its first users. Directories are better for links than for first users: how to raise your DR without wasting links.

5 stories that credit paid ads

PostHog

Developer tool · first 1,000 users

They got the first 10 users from personal networks, then posted on Hacker News, which produced 300 deployments within days. A small paid Twitter push and steady community work took them to 1,000 users.

Reported: 10 users from personal networks; a couple dozen from outreach; 300 deployments within days of a Hacker News post; about $2,000 on Twitter promotion; 1,000 users by May 2020

“We reached 300 deployments within a couple of days – five weeks after we started building.”

Word of mouth, Cold outreach, Launch platforms, Paid ads Hacker News posthog.com, James Hawkins, June 2024

The DIY MIDI Controller Bible

Info product · first-day sales

He grew an email list from a YouTube and forum audience plus cheap Facebook lead ads, then launched an ebook to it. Day one brought 34 sales and $1,359.66.

Reported: Prelaunch list of about 2,500; Facebook ads at $5 a day and $0.25 to $0.60 per lead; 34 sales at $49.99 for $1,359.66 on day one

“In the first day of launching, I sold 34 eBooks for $49.99 each, earning $1359.66.”

Communities, Paid ads, A waitlist dougie.io, Doug, August 2022

Bank Statement Converter

SaaS · first $1,000 MRR

Paid ads brought the first paying users but cost far more than they returned, so he turned them off. Blog posts and organic traffic then took the product past $1,000 MRR.

Reported: $858 on ads returned $248 from 10 users; $3,050 on ads returned $740; ads stopped, then blog posts led to $1,106 MRR

“Spending $858 to bring in $248 is a losing strategy, but it’s the only way I can think of to bring users to the website.”

Paid ads, Content marketing bankstatementconverter.com, Angus Cheng, February 2022

Remy Sleep

E-commerce · first 100 units sold

With no prelaunch list, the founders sent Facebook and Google ad traffic to a new weighted blanket store. The first 100 units sold out in 20 days, well ahead of their three-month target.

Reported: 3 orders on launch day; 100 units sold out in 20 days; £10,000 launch budget

“After 20 days we were completely sold out - there was a market for it!”

Paid ads starterstory.com, Abeer Iqbal, March 2020

Kalzumeus Software

Other · first sale

He launched a downloadable bingo card program for teachers and drove traffic with a small ad budget. The first sale came two weeks after launch and covered most of a month of ads.

Reported: First sale 2 weeks and 1 day after launch; $23.93 profit, about 80% of the first month's ad budget

“For those keeping track, thats two weeks and a day after launch.”

Paid ads kalzumeus.com, Patrick McKenzie, July 2006

Quotes are short excerpts; each story links to the founder's original write-up.