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Directory index · Guide · 50 stories

How 50 startups got their first users

We read 50 founders' own accounts of how they got their first users, customers or sales: blog posts, interviews, podcasts and forum threads. Each story below says what they did, the numbers they reported, a short quote and where to read the whole thing. The numbers are the founders' own; we haven't checked them.

Where the first users came from

32 of the 50 credit more than one channel. The most common were communities, social media, and word of mouth. Counting every channel each story credits:

Channel Stories
Communities 16 (32%)
Social media 13 (26%)
Word of mouth 13 (26%)
Launch platforms 12 (24%)
Cold outreach 10 (20%)
A waitlist 8 (16%)
Content marketing 6 (12%)
Partnerships 6 (12%)
Paid ads 5 (10%)
Press 5 (10%)
Something else 5 (10%)
App Store search 3 (6%)
SEO 1 (2%)

12 stories credit a launch platform, most often Hacker News (7) and Product Hunt (4). The results range widely, from thousands of users to a lot of visits and no customers. Their numbers are in the stories below.

We also collected 53 founders' reports of what a single launch brought them: visits, signups, customers and what they paid. They're on each platform's page: BetaList (20), Product Hunt (19), Hacker News (10), Peerlist (3), Fazier (2), There's An AI For That (2), Uneed (2), Dev Hunt (1), PeerPush (1), Launching Next (1), AlternativeTo (1).

None of the 50 credits a directory for its first users. Directories are better for links than for first users: how to raise your DR without wasting links.

6 stories that credit partnerships

Pallyy

SaaS · first 100 customers

A Product Hunt launch flopped, so a friend handed over his free Instagram analytics tool and redirected its users to Pallyy. That got the solo founder to about 100 customers at $5 a month.

Reported: About 100 customers at $5 a month; Product Hunt launch got little response

“Friend had a free IG analytics tool, he gave it to me & we redirected it to my platform.”

Partnerships indiehackers.com, Tim B, October 2023

Slay.so

SaaS · first 100 to 200 customers

After the first customers came from his network, he hosted regular Clubhouse rooms and launched a 25% affiliate program. That grew the base to 100 to 200 customers in a couple of months.

Reported: 2 to 3 Clubhouse rooms a week; 25% affiliate commission; 100 to 200 customers within a couple of months

“Within a couple of months, this grew our customer base between 100–200 customers.”

Word of mouth, Social media, Partnerships indiehackers.com, Matthew Pierce, September 2023

Predictable Revenue

Other · first 100 customers

The first five clients of this outbound sales agency were startups sharing their coworking space. Referrals and a merger with a training business then carried them toward 100.

Reported: 5 customers from a coworking space; referrals took it to 7, then 25; a merger brought about 200 leads

“some of the other entrepreneurs in the co-working space we shared needed help with outbound sales.”

Something else, Word of mouth, Partnerships propellercrm.com, Collin Stewart, July 2019

Autoklose

SaaS · first customers

He spent months before launch sending 100 LinkedIn requests a day and lining up sales influencers to promote the product. By launch day he had 2,400 people on the list and nearly 1,000 demos booked.

Reported: 2,400 on the waitlist; nearly 1,000 demos booked by launch day; 15+ influencers with about 500,000 combined reach; 100 LinkedIn connection requests a day

“By launch day, he had 2,400 people on his list and nearly 1,000 demos booked.”

A waitlist, Partnerships, Social media saasclub.io, Shawn Finder

Jeeva.ai

AI · first 100 paying customers

The founder sent hundreds of manual messages offering demos, ran outbound with an 11% reply rate and wrote a LinkedIn post that converted 30 paying customers. Referrals added 18 more on the way to 100 in four months.

Reported: 100 customers in 4 months; 11% reply rate on outreach; one LinkedIn post led to 30 paying; 18 from referrals

“I manually messaged hundreds of individuals offering demos. This landed our next 10 customers.”

Cold outreach, Communities, Social media, Partnerships mucker.com, Gaurav Bhattacharya

Programmatic SEO course

Info product · first $1,000 in sales

He presold an online course to his newsletter and Twitter audience before building it, and a Webflow feature helped spread it. Pre-orders passed $1,000 within six hours.

Reported: 53 pre-orders and $1,073 in 6 hours; $6,622 in 5 days

“53 pre-orders, $1073 sales in 6 hours”

Content marketing, Partnerships, Social media preetamnath.com, Preetam Nath

Quotes are short excerpts; each story links to the founder's original write-up.